{"id":1261,"date":"2025-09-03T15:24:37","date_gmt":"2025-09-03T13:24:37","guid":{"rendered":"https:\/\/betroffenenberatung-rlp.de\/privacy-policy\/"},"modified":"2025-10-17T14:42:35","modified_gmt":"2025-10-17T12:42:35","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/betroffenenberatung-rlp.de\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1261\" class=\"elementor elementor-1261 elementor-475\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63117da e-con-full elementor-hidden-desktop e-flex e-con e-parent\" data-id=\"63117da\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-a7a036b e-con-full e-flex e-con e-child\" data-id=\"a7a036b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d6fe1b elementor-widget elementor-widget-heading\" data-id=\"0d6fe1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37ec627 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-image\" data-id=\"37ec627\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"1440\" src=\"https:\/\/betroffenenberatung-rlp.de\/wp-content\/uploads\/2025\/09\/Betroffenenberatung-Koepfe-scaled.png\" class=\"attachment-full size-full wp-image-1198\" alt=\"Graphic: Faces of Betroffenenberatung Rhineland-Palatinate\" srcset=\"https:\/\/betroffenenberatung-rlp.de\/wp-content\/uploads\/2025\/09\/Betroffenenberatung-Koepfe-scaled.png 2560w, https:\/\/betroffenenberatung-rlp.de\/wp-content\/uploads\/2025\/09\/Betroffenenberatung-Koepfe-300x169.png 300w, https:\/\/betroffenenberatung-rlp.de\/wp-content\/uploads\/2025\/09\/Betroffenenberatung-Koepfe-1024x576.png 1024w, https:\/\/betroffenenberatung-rlp.de\/wp-content\/uploads\/2025\/09\/Betroffenenberatung-Koepfe-768x432.png 768w, https:\/\/betroffenenberatung-rlp.de\/wp-content\/uploads\/2025\/09\/Betroffenenberatung-Koepfe-1536x864.png 1536w, https:\/\/betroffenenberatung-rlp.de\/wp-content\/uploads\/2025\/09\/Betroffenenberatung-Koepfe-2048x1152.png 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a907314 e-con-full elementor-hidden-mobile elementor-hidden-tablet_extra e-flex e-con e-parent\" data-id=\"5a907314\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-6fe76228 e-con-full e-flex e-con e-child\" data-id=\"6fe76228\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28d04e4 elementor-widget elementor-widget-heading\" data-id=\"28d04e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60af7f67 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-image\" data-id=\"60af7f67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"1440\" src=\"https:\/\/betroffenenberatung-rlp.de\/wp-content\/uploads\/2025\/09\/Betroffenenberatung-Koepfe-scaled.png\" class=\"attachment-full size-full wp-image-1198\" alt=\"Graphic: Faces of Betroffenenberatung Rhineland-Palatinate\" srcset=\"https:\/\/betroffenenberatung-rlp.de\/wp-content\/uploads\/2025\/09\/Betroffenenberatung-Koepfe-scaled.png 2560w, https:\/\/betroffenenberatung-rlp.de\/wp-content\/uploads\/2025\/09\/Betroffenenberatung-Koepfe-300x169.png 300w, https:\/\/betroffenenberatung-rlp.de\/wp-content\/uploads\/2025\/09\/Betroffenenberatung-Koepfe-1024x576.png 1024w, https:\/\/betroffenenberatung-rlp.de\/wp-content\/uploads\/2025\/09\/Betroffenenberatung-Koepfe-768x432.png 768w, https:\/\/betroffenenberatung-rlp.de\/wp-content\/uploads\/2025\/09\/Betroffenenberatung-Koepfe-1536x864.png 1536w, https:\/\/betroffenenberatung-rlp.de\/wp-content\/uploads\/2025\/09\/Betroffenenberatung-Koepfe-2048x1152.png 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7931ac14 e-flex e-con-boxed e-con e-child\" data-id=\"7931ac14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78cd4861 elementor-widget elementor-widget-text-editor\" data-id=\"78cd4861\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Thank you for your interest in the Rhineland-Palatinate Victim Support Service. We take the protection of your personal data very seriously. Below, we provide information about what data is processed when you visit our website and what rights you have under the General Data Protection Regulation (GDPR).  <span class=\"Apple-converted-space\"> <\/span><\/p><p><b>1. Responsible body<span class=\"Apple-converted-space\"> <\/span><\/b><b><\/b><\/p><p>The website is jointly operated by:<span class=\"Apple-converted-space\"> <\/span><\/p><p><b>AWO Bezirksverband Rheinland e.V.<\/b><\/p><p>Dreikaiserweg 4<br>56068 Koblenz<br>E-Mail:<a href=\"mailto:info@awo-rheinland.de\"> info@awo-rheinland.de<\/a><\/p><p><b>Wertzeug e.V.<\/b><\/p><p>Hauptstra\u00dfe 17-19<br>Gleis, F, 52.6<br>55120 Mainz<br>E-Mail:<a href=\"mailto:info@wertzeug.org\"> info@wertzeug.org<\/a><\/p><p>Both institutions are jointly responsible for the processing of personal data in accordance with Article 26 of the GDPR.<span class=\"Apple-converted-space\"> <\/span><\/p><p><b>2. Purposes and legal basis of data processing<span class=\"Apple-converted-space\"> <\/span><\/b><b><\/b><\/p><p><b>a) Visiting the website \/ server log files<span class=\"Apple-converted-space\"> <\/span><\/b><b><\/b><\/p><p>When you visit our website, our hosting provider [STRATO GmbH, Otto-Ostrowski-Stra\u00dfe 7, 10249 Berlin, Germany <a href=\"https:\/\/www.strato.de\/datenschutz\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.strato.de\/datenschutz\/<\/a>] automatically processes the following information:<span class=\"Apple-converted-space\"> <\/span><\/p><ul><li>IP address of the end device<span class=\"Apple-converted-space\"> <\/span><\/li><li>Datum und Uhrzeit des Zugriffs<span class=\"Apple-converted-space\"> <\/span><\/li><li>Date and time of access<span class=\"Apple-converted-space\"> <\/span><\/li><li>Operating system of the end device<span class=\"Apple-converted-space\"> <\/span><\/li><li>Pages\/files accessed<\/li><\/ul><p><span class=\"Apple-converted-space\"><br>This data is technically necessary to provide the website and ensure system security.<\/span><\/p><p><b>Legal basis:<\/b> Art. 6 para. 1 lit. f GDPR (legitimate interest).  <span class=\"Apple-converted-space\"> <\/span><\/p><p><b>b) Cookies and cookie banners<span class=\"Apple-converted-space\"> <\/span><\/b><b><\/b><\/p><p>Our website uses cookies. These may be technically necessary (e.g., for the operation of the website) or used for analysis purposes. Cookies that are not technically necessary are only set after you have given your express consent via an <b>opt-in cookie banner. <\/b>  <span class=\"Apple-converted-space\"> <\/span><\/p><p><b>Legal basis:<\/b> Art. 6 (1) (a) GDPR (consent) and Art. 6 (1) (f) GDPR (legitimate interest for necessary cookies).    <span class=\"Apple-converted-space\"> <\/span><\/p><p><b>c) Google Analytics<span class=\"Apple-converted-space\"> <\/span><\/b><b><\/b><\/p><p>We use Google Analytics, a web analytics service provided by Google LLC (USA), to analyze and optimize our website. This involves setting cookies that enable analysis of website usage. The information collected (including your IP address, which is anonymized) may be transmitted to Google servers in the USA and stored there.  <span class=\"Apple-converted-space\"> <\/span><\/p><p>Google processes the data on our behalf, but also reserves the right to use it for its own purposes. We have no influence on this data processing by Google. <b>. Legal basis: <\/b>Your consent in accordance with Art. 6 (1) (a) GDPR.  <span class=\"Apple-converted-space\"> <\/span><\/p><p><b>d) Google Fonts<span class=\"Apple-converted-space\"> <\/span><\/b><b><\/b><\/p><p>We use fonts (\u201cGoogle Fonts\u201d) on our website that are integrated locally. There is no connection to Google servers. <span class=\"Apple-converted-space\"> <\/span><\/p><p><b>e) Contact (email, telephone, contact form)<span class=\"Apple-converted-space\"> <\/span><\/b><b><\/b><\/p><p>If you contact us by email, telephone, or via a contact form, we will process your information solely for the purpose of handling your inquiry.<span class=\"Apple-converted-space\"> <\/span><\/p><ul><li>Mandatory fields in the form are limited to the minimum required (e.g., name, email address, message).<span class=\"Apple-converted-space\"> <\/span><\/li><li>The transmission is encrypted.<span class=\"Apple-converted-space\"> <\/span><\/li><\/ul><p><b><br>Legal basis:<span class=\"Apple-converted-space\"> <\/span><\/b><b><\/b><\/p><ul><li>Art. 6 para. 1 lit. b GDPR (pre-contractual or contractual measures),  <span class=\"Apple-converted-space\"> <\/span><\/li><li>Art. 6 para. 1 lit. f GDPR (legitimate interest in communication).  <span class=\"Apple-converted-space\"> <\/span><\/li><\/ul><p><b><br>f) Social media (Instagram)<span class=\"Apple-converted-space\"> <\/span><\/b><b><\/b><\/p><p>We maintain an Instagram channel, which is managed by Wertzeug e. V. When visiting our page there, the privacy policy of Instagram (Meta Platforms) applies. <br>We would like to point out that Meta collects personal data (e.g., IP address, usage behavior) and processes it for its own purposes. We have no influence on this data processing.   <span class=\"Apple-converted-space\"> <\/span><\/p><p><b>3. Recipients of data<span class=\"Apple-converted-space\"> <\/span><\/b><b><\/b><\/p><p>Personal data will not be disclosed unless:<span class=\"Apple-converted-space\"> <\/span><\/p><ul><li>to our hosting provider [STRATO GmbH, Otto-Ostrowski-Stra\u00dfe 7, 10249 Berlin, <a href=\"https:\/\/www.strato.de\/datenschutz\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.strato.de\/datenschutz\/<\/a>],<span class=\"Apple-converted-space\"> <\/span><\/li><li>if there is a legal obligation (Art. 6 (1) (c) GDPR),<span class=\"Apple-converted-space\"> <\/span><\/li><li>if this is necessary to enforce our rights, or<span class=\"Apple-converted-space\"> <\/span><\/li><\/ul><ul><li>if you have expressly consented (Art. 6 (1) (a) GDPR).<span class=\"Apple-converted-space\"> <\/span><\/li><\/ul><p><b><br>4. Storage period<span class=\"Apple-converted-space\"> <\/span><\/b><b><\/b><\/p><p>We only store personal data for as long as is necessary to fulfill the stated purposes or as long as we are legally obliged to do so.<span class=\"Apple-converted-space\"> <\/span><\/p><p><b>5. Your rights<span class=\"Apple-converted-space\"> <\/span><\/b><b><\/b><\/p><p>Under the GDPR, you have the following rights in particular:<span class=\"Apple-converted-space\"> <\/span><\/p><ul><li>Information about stored data (Art. 15 GDPR),<span class=\"Apple-converted-space\"> <\/span><\/li><li>Correction of inaccurate data (Art. 16 GDPR),<span class=\"Apple-converted-space\"> <\/span><\/li><li>Deletion (\u201cright to be forgotten,\u201d Art. 17 GDPR),<span class=\"Apple-converted-space\"> <\/span><\/li><li>Restriction of processing (Art. 18 GDPR),<span class=\"Apple-converted-space\"> <\/span><\/li><li>Objection to processing (Art. 21 GDPR),<span class=\"Apple-converted-space\"> <\/span><\/li><li>Data portability (Art. 20 GDPR),<span class=\"Apple-converted-space\"> <\/span><\/li><li>Right to lodge a complaint with a supervisory authority (Art. 77 GDPR).<span class=\"Apple-converted-space\"> <\/span><\/li><\/ul><p>The supervisory authority responsible for Rhineland-Palatinate is the State Commissioner for Data Protection and Freedom of Information Rhineland-Palatinate (LfDI RLP).<span class=\"Apple-converted-space\"> <\/span><\/p><p><b>6. Contact Privacy Policy<span class=\"Apple-converted-space\"> <\/span><\/b><b><\/b><\/p><p>If you have any questions about data protection, please contact the respective project organizers:<span class=\"Apple-converted-space\"> <\/span><\/p><p><b>AWO Bezirksverband Rheinland e.V.<br><\/b><a href=\"mailto:datenschutz@awo-rheinland.de\">datenschutz@awo-rheinland.de<\/a><span class=\"Apple-converted-space\"> <\/span><\/p><p><b>Wertzeug e.V.<br><\/b><a href=\"mailto:info@wertzeug.org\">info@wertzeug.org<span class=\"Apple-converted-space\"> <\/span><\/a><\/p><p><b>7. Data processing security<span class=\"Apple-converted-space\"> <\/span><\/b><b><\/b><\/p><p>Our website is encrypted using SSL\/TLS. This means that transmitted data cannot be read by third parties. <span class=\"Apple-converted-space\"> <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy policy Privacy Policy Thank you for your interest in the Rhineland-Palatinate Victim Support Service. We take the protection of your personal data very seriously. Below, we provide information about what data is processed when you visit our website and what rights you have under the General Data Protection Regulation (GDPR). 1. Responsible body The [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1261","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Betroffenenberatung RLP<\/title>\n<meta name=\"description\" content=\"Privacy policy \u2013 The Rhineland-Palatinate Betroffenenberatung provides information on the collection, processing and protection of personal data.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/betroffenenberatung-rlp.de\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - 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