Accessibility statement

Graphic: Faces of Betroffenenberatung Rhineland-Palatinate

Accessibility statement

Graphic: Faces of Betroffenenberatung Rhineland-Palatinate

Accessibility statement for services

As part of our accessibility statement, we would like to provide you with an overview of the compatibility of the service(s) described below with the accessibility requirements set out in legal regulations (in particular the Accessibility Enhancement Act – BFSG).

Information about the service providers

Arbeiterwohlfahrt Bezirksverband Rheinland e.V.
Dreikaiserweg 4
56068 Koblenz
Rhineland-Palatinate

Wertzeug e. V.
Gleis F, 52.6
Hauptstraße 17-19
55120 Mainz
Rhineland-Palatinate

General description of the service

The website www.betroffenenberatung-rlp.de is the central online information portal for the Rhineland-Palatinate Victim Counseling Service for victims of right-wing, racist, and anti-Semitic violence, which is run by the two regional offices in Koblenz and Mainz for all people in Rhineland-Palatinate. This statement applies to all information, content, and functions offered on the website.

Explanations on the implementation of the service

Our website www.betroffenenberatung-rlp.de provides comprehensive information about the services offered by the counseling service. In addition, current news, event information, and publications are available. Inquiries can be made via a contact form. To support digital accessibility, an accessibility widget is integrated into the website, which allows individual adjustment of the display and operation (e.g., contrast, font size, reading focus, read-aloud function).

Compliance status

The above-mentioned service is partially compliant with the Barrier-Free Accessibility Act (BFSG).

The website www.betroffenenberatung-rlp.de is partially compliant with the requirements of the Barrier-Free Accessibility Act (BFSG) in conjunction with the Barrier-Free Information Technology Ordinance (BITV 2.0).

Non-accessible parts of the service – implementation deadlines

  1. The gradual revision of PDF documents to improve screen reader compatibility will be carried out as quickly as possible.
  2. New content is already being created in accordance with accessibility standards.

Creation of the accessibility statement

Date of creation of the accessibility statement: October 1, 2025

Date of last review of the above-mentioned services with regard to accessibility requirements: October 1, 2025

Assessment of the state of accessibility

The assessment of the state of accessibility is based on our self-assessment.

Feedback options and contact details

AWO Bezirksverband Rheinland e.V.
Dreikaiserweg 4
56068 Koblenz

E-Mail: info@awo-rheinland.de
Phone: 0261 3006-199
Link to the website: https://awo-rheinland.de/

Wertzeug e. V.
Gleis F, 52.6,
Hauptstraße 17-19
55120 Mainz

E-Mail: info@wertzeug.org
Phone: 06131 32742991
Link to the website: https://www.wertzeug.org/